frequently asked questions
What ages do you treat?
We work with clients ages 18 and up.
I don't live in Florida, can I still see you for therapy?
Yes! Florida is a PSYPACT state and Dr. Klam is licensed to treat via telehealth across state lines, meaning we can treat clients in all states currently within the PSYPACT. PSYPACT is effective in the following states: AL, AZ, AR, CO, CNMI, CT, DE, DC, FL, GA, ID, IL, IN, KS, KY, ME, MD, MI, MN, MO, NE, NV, NH, NJ, NC, ND, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WV, WI, and WY.
Do you just offer therapy via telehealth?
Yes. We have found that confidential video conferencing from the comfort of your own space has a lot of advantages! Especially during night and weekend hours, it is more convenient for everyone. Offering therapy in person exclusively for many years, telehealth has been a surprisingly easy transition since the pandemic and it allows for a lot more reach than just servicing people who live close by.
Do you take insurance?
Yes. We take Aetna, Optum, Optum Live and Work Well (EAP), and United Health Care plans. Before scheduling your first appointment, we will authorize your insurance so you know up front exactly what each session will cost. If you do not have one of the insurances listed above, we offer a cash pay rate.
Can I write a review or testimonial?
As per our psychology code of ethics, we are unable to ask or request reviews or testimonials. However, you are able to leave a review on our business if you choose .